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FAQ’s

What can we help you find?

General FAQ'S

How Can i make a booking?

You can make a booking on the “Book A Collection” page of our website. Alternatively, talk to us to arrange a collection by calling us on 01908 263001

We offer a wide range of services including Ironing service, Dry cleaning services, Alterations and Repair, wash and Iron services, wedding dress cleaning service and service washes

Most orders are delivered back to you within 48 hours. If you require an even quicker turnaround, we will try our best to do so for you.

Yes, we offer same-day service. The items would need to be dropped into our shop before 10 am Mon – Fri.

 Yes, everything from a pillow case to a duvet.

Yes. All our services offer include FREE collection & delivery to your place of home or work. We’ll arrange a time that suits you within a 1 hour window so you’re not waiting around.

We supply to the areas in and around Milton Keynes, Deanshanger, Hanslope, Castlethorpe, Cosgrove, Hartwell, Ashton, Yardley Gobion, Potterspury, Wicken, Old Stratford, Wolverton,Stony Stratford and surrounding areas.

Yes, all our services include all the hangers and packing material, additionally we can also provide a laundry bag on collection!

Although we can’t guarantee to remove a mark, we do use top quality products and our staff are highly trained and willing to do everything they can to get the best result possible.

Wedding Dress FAQ

How soon should I get my dress cleaned?

Have the dress cleaned as soon as possible. This removes and food, drink or other stains which may oxidise, which may cause the stain to be harder to remove, potentially making them permanent.

We cannot work miracles, but we do endeavour to remove the stains as best as we can.

These are suitable for short term before the wedding, but they may allow in light and cause condensation to form. Both can fade and damage the dress and also cause mould.

We can usually clean your dress in 3-4 weeks.

Have the dress preserved in a wedding dress storage box and packed in white acid-free tissue as soon as it has been cleaned. This ensures the dress is preserved and increases it longevity.

DO NOT… Store in normal cardboard boxes or coloured tissue, as these can contain acids and dyes, which can discolour and damage the fabric of the dress.

Keep your dress box in a warm, dry spare room if possible.

DO NOT… Store the dress in the attic as leaking roofs or water tanks, general damp, insects birds or rodents can cause all kinds of damage.

Have the dress checked once a year for any damage due to damp, insects, etc. Checking and moving the dress prevents any creases from becoming too permanent.

Curtain FAQ

The first time curtains are cleaned there is a possibility that they could shrink by 3-5%. Most curtains are made to allow for this if it does happen.

We can usually clean your curtains in 3-4 days.

Have the dress preserved in a wedding dress storage box and packed in white acid-free tissue as soon as it has been cleaned. This ensures the dress is preserved and increases it longevity.

DO NOT… Store in normal cardboard boxes or coloured tissue, as these can contain acids and dyes, which can discolour and damage the fabric of the dress.

Keep your dress box in a warm, dry spare room if possible.

DO NOT… Store the dress in the attic as leaking roofs or water tanks, general damp, insects birds or rodents can cause all kinds of damage.

Have the dress checked once a year for any damage due to damp, insects, etc. Checking and moving the dress prevents any creases from becoming too permanent.

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