Data Access Request Policy

Last Updated: 27th March 2025

1. Introduction At Stony Dry Cleaners, we respect your rights under the UK GDPR and other applicable data protection laws. You have the right to request access to the personal data we hold about you. This policy explains how you can submit a request and how we process it.

2. How to Request Your Data If you would like to obtain a copy of the personal data we store about you, please contact us using one of the following methods:

Contact Details:
Stony Dry Cleaners
7 Swinfens Yard, Stony Stratford, MK11 1SY
Phone: 01908 263001
Email: service@stonydrycleaners.co.uk
Website: www.stonydrycleaners.co.uk

When submitting a request, please provide:

• Your full name and contact details.

• A description of the data you wish to access.

• Any relevant details that may help us locate your data in our records.

• Proof of identity (e.g., a copy of a passport or driver’s license) to ensure data security.

3. Processing Your Request

• We will acknowledge receipt of your request within five working days.

• We aim to provide a response within one month of receiving all necessary information.

• If your request is complex, we may extend this timeframe by up to two months, but we will inform you if an extension is required.

• Your data will be provided in a structured, commonly used format unless requested otherwise.

4. Exceptions to Data Access In some circumstances, we may not be able to provide access to all the personal data requested, including where:

• The data includes information about other individuals that cannot be separated.

• The request is manifestly unfounded or excessive.

• The data is legally exempt from disclosure.

5. Changes to This Policy We may update this policy from time to time. Please check our website for the latest version.

For more details on how we handle your personal data, please refer to our Privacy Policy.